Our licensed pest control technicians begin with a detailed inspection to identify the species, nesting zones and entry points. We then install tamper-resistant bait stations, apply targeted roof-void treatments, and monitor activity until full control is achieved. Treatments are designed to eliminate rodents quickly and safely, with minimal disruption to your home or business. For ongoing protection, we can set up a maintenance schedule to keep your property rodent-free year-round.

Yes. All products we use are Australian-approved and placed inside locked bait stations that prevent access by pets or children. We also select formulations suitable for residential homes, schools and food-handling premises, including restaurants and cafés. Your technician will position stations in secure, discreet locations and explain how to safely monitor them. You can continue normal activities during and after treatment with no special preparation required.

Common warning signs include scratching or scurrying noises in ceilings and walls, droppings in pantries or roof voids, gnawed food packaging, and a strong musky odour. You might also see greasy rub marks along walls, chewed cables or small holes around foundations and subfloors. Even a few droppings or noises can indicate a larger infestation—especially during cooler months when rodents seek warmth indoors.

Most infestations begin to clear within 5–10 days, depending on population size and food availability. You’ll usually notice a reduction in noise and droppings within the first week. In heavier infestations, or if food sources are plentiful, full eradication may take a few weeks. Our follow-up visits ensure all bait stations remain active and effective until the problem is completely resolved.

Seal gaps larger than a 5-cent coin, especially around pipes, vents and under doors. Store all pantry and pet food in airtight containers, keep outdoor bins closed, and remove clutter where rodents can hide or nest. Trim tree branches that touch the roofline—roof rats often use them as access points. Good hygiene, proper waste management and regular professional checks are the best defence against future infestations.

Yes. East West Pest provides discreet, compliance-focused rodent programs for restaurants, cafés, warehouses and other commercial environments across Brisbane, Ipswich and the Lockyer Valley. We can schedule treatments after hours and supply detailed service reports for audits, property managers or health inspections. Our HACCP-aligned methods help food premises meet safety and hygiene standards while keeping operations uninterrupted.

Pricing depends on property size, infestation severity and whether it’s residential or commercial. Most standard homes can view current pricing and book directly online at eastwestpest.com.au/store. For large homes, warehouses or strata complexes, we provide tailored quotes after inspection so you know exactly what’s included. There are no hidden fees, and return visits (if needed) are often discounted.

The three main species are Norway rats (burrowers often found under buildings), roof rats (agile climbers nesting in ceilings and trees), and house mice (small, fast-breeding invaders of kitchens and storage rooms). Each species requires a slightly different control approach—our inspections identify which is present so we can choose the most effective treatment and prevention strategy for your property.

You can, but avoid placing snap traps or using repellent sprays near professional bait stations, as this may reduce effectiveness. Focus on hygiene and exclusion measures—seal gaps, store food securely, and remove rubbish or garden clutter. If you’re unsure, your technician can recommend safe complementary methods that won’t interfere with the professional treatment.

For most homes, a professional general pest and rodent service every 6–12 months provides reliable protection. High-risk or food-handling businesses may need servicing every 1–3 months to stay compliant and prevent infestations before they start. Regular maintenance not only protects your property but also helps identify early warning signs of new activity before they escalate.